FAQ

While traveling as a student, as well as planning trips for students, I learned that too much time is wasted on the internet or at travel agencies researching (and hoping for the best with your choice) destinations, trains, flights, hotels, etc... and in the end not really knowing what you'll get and often spending way too much money and precious time in the process.

I have backpacked and lived in Europe now for over 20 years, spending two years as Gonzaga-in-Florence's travel coordinator, and now am on my 20th year planning and leading trips independently. I know what it's like to be a student having to balance an academic schedule as well as a travel schedule into one packed semester.

At Euroadventures we take care of your travel needs with bundled travel packages from an activities & tours only package, to a weekend with accommodations (hostel & hotel packages)as well as activities & tours.   Our mission is to save our customers valuable time on the internet or at a travel agency researching ways or places to travel and deliver the most streamlined and enjoyable experience possible.

We do European student travel without the hassle. Our experienced guides show you the best each city has to offer as well as some of those hidden gems that the guide books don't tell you about. Join us and enjoy the Euroadventures experience!

— Shaun Hoffman, Founder

Have a trip in mind that isn't offered on your preferred dates, or even a destination you don't see?  Have a group of travelers and want a private, custom trip?  Contact us with the details and we'll make it happen!  We can organize any custom trip (even beyond Europe) or add an extra date for an existing destination if you have a group.  Email us for pricing and options – info@euroadventures.com

Each trip can slightly differ as far as what’s included so be sure to read all details carefully on the trip booking page pertaining to what’s included and what isn’t.  Generally speaking, the most common trip package is the ""Meet Us There" option and that is a bundled package typically of accommodations (either "shared dorm" hostel or "private" dobule/twin or single room in hotel - depending on which you select), professionally guided walking tour of the destination and possibly day trips, excursions and/or activities when listed (can be a boat cruise like in Barcelona or the French Riviera, to a day trip to the Auschwitz-Birkenau memorial in Krakow, etc.).  You also receive detailed information packages by email with extensive information about the destination and what optional things you can do (like museums or additional excursions) to recommendations on local food options, nightlife, etc.  As well, you have access to 24 hour support with our team during your trip.

*Trip Style - Any of our regularly scheduled, and available to the general public, trips are independent trips ideal for groups of friends, family, couples, or even for an independent-minded solo traveler. Trips are designed as travel & destination packages, not solely as "group trips". You will be on group tours/activities with other travelers and in a room with other travelers if you book the "shared dorm hostel" package (if you book the "private" room package then you of course will be in your own private room). You will however, have independent time between the guided group tours/activities to explore on your own and do as you please, and will receive a detailed info packet by email with numerous recommendations for additional group activities or tours (beyond what is included), sights/museums and food/drink/nightlife info, etc. It's a great balance between guided & included tours/activities and free time so that you have plenty of time on your own to do what you want.
 

We’ve been in the business since 2004 and pride ourselves on being the best at what we do! All of us at Euroadventures are travelers, backpackers, and ex-study abroad students with extensive travel & leadership experience and have a passion to give our customers the ultimate experience in each of our destinations.

• American owned and operated
• Better organization
• More experience
• Greater value 

Yes absolutely!  Euroadventures trips are not limited to only study abroad students and there are no age restrictions.  While the majority of our customers are American study abroad students between the ages of 20-25, we also get backpackers and other travelers on our trips.  Siblings and relatives of our travelers are welcome too!

No you don’t need to stick with the group the entire time.  In fact, you can do your own thing the entire time and avoid the group if you’d like.  There is nothing mandatory that you’re required to attend or to follow a leader or teacher around and have your hand held.  It’s your trip so how you spend your time is entirely up to you!  

And our trips can have groups of friends as well as solo travelers.  In fact our trips even operatoe with just 1 travleer so you never need to worry about trip cancellations.  And even when solo you'll be placed in a social hostel in a dorm with other like minded travelers from around the world (when you book the dorm package). 

We like to think that we create a very social experience during the trips so if you're traveling solo you'll be able to meet new friends!

We take roommate requests and always do our best to make sure that you’re rooming with the friends you’re traveling with.  If you’re a large group of friends (larger than the available rooms at the hotel or hostel) then we do our best to make sure your group will be in rooms next to each other or at least on the same floor.

Typically our trips vary in size from small groups (a few solo travelers and a group or two of friends or couples)  of around 5-7 people up to around 30 people or so.  However, trips also do operate operate even if there is just one solo traveler.  The beauty of a Euroadventures trip is that it's about the experience and the destination and through our long time relationships with our partner companies (tours, activities, etc.) you'll always experince the trip and have the opportunity to meet others, and that's both on the tours & activities but also iat your accommodations (if you select the hostel dorm option as you'll be in a great social hostel atmosphere and have the chnace to meet other travelers from around the world).

And for those who value privacy and independence, you can book the offered private room options to have your own comfortable room, and be social (or not) with other travlers participating in the tours & activities during the trip.

Outside of extraordinary circumstances, Euroadventures trips DO NOT get canceled!  We always run our trips so you don't need to worry. 

The beauty of a Euroadventures trip is that it's about the experience and the destination and through our long time relationships with our partner companies (tours, activities, etc.) you'll always experince the trip, and that's whether your traveling solo, you're a few friends or couple(s) traveling together, or there's a large group.

Yes we do offer discounts for groups!  Groups of 10+ are entitled to a 10% discount.  Email us if you're part of a group traveling together - info@euroadventures.com

We always have sales and promotions where you can save money on a trip, and as well, our staff all have promo codes that can save you money on your trip.  Contact us for more info.

Organize a group of 15+ people and everybody will get a 10% discount and your trip will be free as the group organizer!

We use both hostesl and hotels and depends on the package you book (shared dorm will always be in a hostel, while the "private" room option will be in a private hotel style room at the hostel, or in a hotel - and if you want something specific or require a higher class of hotel like 4-star just write to us and mkae the request so we can get you that info).  Regardless of whether it’s a hostel or hotel for a particular trip, you’ll be in a top rated, centrally located, clean and safe place. 

If you select the shared dorm package, room size always depends on availability but rooms are generally anything from 4, 6 and 8 person rooms.  And if you are traveling with others you want to stay with, just let us know and we'll make sure you're together in the same room (or between several rooms if you're a large group - larger than available room size).

Private single, twin/double & triple rooms will be exactly as specified at the time of booking (pricing is per person however so a booked twin/double room is not for single use).

Yes we offer transportation only packages for that exact reason!  Perhaps you have friends studying abroad in the destination we’re traveling to and you can stay with them, or you just want to get your own hotel or AirBnb.  This way you can take advantage of the ease and price our transportation (you’ll be dropped off/picked up at the location where the group is staying) but take care of your own accommodations and have your own weekend.

We do not provide airport pickup (unless specified) but we send you the information on the easiest ways to reach our accommodations.

If you need to leave earlier than the official check out time, that’s totally fine of course.  You can leave whenever you need to on the departure day and just make sure you have everything out of your room, key turned in to reception, let them know you’re checking out, etc. 

We always try our best to accommodate our travelers and if you have a schedule conflict where you can’t make the departure time for the bus or the starting time for a fly-in trip then email us and we’ll see what we can do for you!

It can be possible with certain trips, and also depends on availability of that trip.  As we always do our best to accommodate our travellers just contact us and we can let you know if it’s possible for the trip you’re interested in.

Yes you can arrive earlier or stay longer.  You’d need to notify us of your request and then we can have a look into availability at the hotel or hostel and let you know.

You must pay the full amount for the trip upfront on the website (unless listed as an option and indicated "50% deposit amount), etc. on that trip's booking page).  If a deposit option is available you would then be required to pay the remainder owed 7 days before the trip's departure (you would be notified by email and sent a secure balance payment link).

Generally speaking you can have a small carryon type bag or backpack on a bus and a large suitcase or backpack that can go under the bus in the luggage compartment.  However, we do advise packing light and minimal (and also keep in mind that your room will have minimal luggage space).

As a traveler not in your country of citizenship, you must always travel with your passport.  Hotels or hostels can required them for check-in, and there can be border crossing and random checks at any point.  A photocopy won’t work as official ID in the event that you do get checked.  And the last thing you want while traveling is to be detained by the police for not having proper ID!

In most countries we travel to, the Euro is the used currency, but in destinations where the Euro isn’t used, it’s best to use a cash machine to get money as you’ll get the best exchange rate and not have to pay any commission or service fee like you typically do at an exchange office (your bank may charge international withdrawal fees however so be sure to check on those).

You will be sent an email confirmation of your purchase and booking along with an e-ticket (with trip purchase summary).  You will not be sent any physical paper ticket or info packet to any mailing address.  And all communication and correspondence will be done via the email address that you booked your trip with so be sure to monitor your email account.

24-48 hours before a trip’s departure, or meeting time in the case of a fly-in trip, you will receive an email with all details about the trip.

We do not send out the names and contact info of the other travelers, but you’ll have a chance to meet everybody once you’re on the trip of course!

Yes it is possible.  Contact us to inquire about the possibility and also availability and pricing.

The destinations we travel to are full of great things to see and we try to show our groups as much as possible! Trips are active and if you want to participate in offered activities then you will be on your feet and covering a good amount of ground during the trip.

Certain countries and cities vary in cost for accommodations, excursions, activities, etc.  Some destinations are more expensive while some are cheaper and the price of the trip can be reflective of that.  As well, certain trips may include more things, or the time of year (high season vs. low season), if the trip takes place during a festival or holiday, etc. can all affect the price.

During the trip, it’s most important to let your trip leader know if there’s some issue (issue with your room, complaint, etc.) so the issue can be addressed & resolved.  We’re not mind readers and if you don’t let us know, we can’t fix the problem. 

Yes we do!  Check out our Facebook fan page, our Instagram, Pinterest and Twitter.  All are under our name “Euroadventures”

• Facebook - www.facebook.com/euroadventures
• Instagram - www.instagram.com/euroadventures
• Twitter - www.twitter.com/euroadventures

Depending on the time frame, and the particular trip, a cancelation may be possible but does depend on certain factors and the booking you made (for example if during a sale or special promo or discount).  Please see the booking terms & conditions for specifics (https://www.euroadventures.com/terms-and-conditions).  As well, if you have a question regarding your booking and if you’re eligible for a refund, email us – info@euroadventures.com

If you don’t show up for the trip, for whatever reason, there is no refund.   This is what personal travel insurance is for.  Everything has been arranged and paid for your trip to take place.  If you don’t show up, the money has still been spent.

Much like with a cancelation request, depending on the time frame, and the particular trip, a change may be possible.  Email us with the info about your trip you have booked and which date or destination you’d like to change to – info@euroadventures.com

Yes that can be possible.  Email us with this request – info@euroadventures.com

Travel insurance is not included in a trip booking.  We do recommend that you provide your own travel insurance to be covered if you can’t make a trip in the case of illness, school conflict, unannounced visitors, covered in the case of lost luggage, etc.

Please find our complete booking terms & conditions here